No refund will be offered for products once sold because they are digital files, non-tangible irrevocable goods. We do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. However files can be replaced if damaged or lost. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
We decided against an open refund policy in favor of offering free demo versions of every product we sell.